Resident Reviews

I really enjoy living here and have always felt safe. It would be nice if there were more visitors parking and also if the gate closed every night.

Jul 18, 2024

I've enjoyed my 6 years living at Cadence. The location is centric to many of the best parts of Charlotte and the amenities are great to enjoy

Jun 22, 2024

Wonderful I’ve been here 3 years and I love it. Great space staff is wonderful. Always answer when I call. I have not had any issues or problems.

Jun 17, 2024

Great experience so far, love the amenities and location. Gated community was very important to me and the leasing professionals are very accommodating and eager to help.

Jun 16, 2024

Load train hard to relax and sleep parking is the worst visiting stops are Super small and only a few spots to park towing is a issue got towed three times one for being parked on line crazy

Jun 14, 2024

I love the environment & the serenity The Cadence has. Hands down one of the best places to live in Charlotte! All the night life & city skyline are all walking distance.

Jun 11, 2024

Everything was great Kevin was amazing and made everything smooth. He toured me right away and I went to another community and choose this one instead based on the amazing customer service !

Jun 9, 2024

The staff was very nice and made me feel right at home. The process was super easy and I got the apartment I needed without worry or stress!

May 29, 2024

Management is very courteous and responsive to residents. Maintenance responds very quickly to work orders/ requests. The location in uptown is highly desirable! 20 minute walk to the Knight’s Stadium, 25 minute walk to Bank of America Stadium to see Charlotte FC or Panther’s, 27 minute walk to Spectrum Center to check out a Hornets game or other entertainment. Don’t let me forget, we are conveniently located in the Mecca of live entertainment in Charlotte, at the NC Music Factory- complete with an outdoor amphitheater, 2 indoor concert halls, a Comedy club, beer garden to name a few. I can’t wait to check out T-Pain next month at Skyla. 10 min walk to the venue, 25 dollar lawn seats with every seat great in the house! When you don’t have to pay to park, or a lengthy Uber ride, why not get out and explore! If you’d rather not walk though, Ubers are very affordable when the cities biggest entertainment areas are within 0-2 miles.

May 19, 2024

Pros: Great monthly events, offers work out classes, nice amenities, nice location to uptown and the major highways. Cons: the noise of 277 and the train

May 13, 2024

Good community building, great amenities, spacious apartments and friendly neighbors. Welcoming environment, pet friendly, and clean common areas.

May 1, 2024

Overall I have had a pretty good experience at Cadence over the past 6 1/2 years. It's a fairly good bang for your buck complex considering location and amenities. Management is the best it has ever been. They listen and help out with everything they can. It's not a perfect place to live, but I'd recommend to any friend where it would fit their needs. I'm not a fan of the road and train noise, but deal with it for the city view. I hope to be able to catch more community events at a convenient time soon as I stay too busy.

Apr 30, 2024

I haven't moved in yet. I'm scheduled to move in on the 1st of May 2024. I was impressed by the tour and all of the amenities of the community. I can't wait until move-in day.

Apr 20, 2024

It’s cool , staff cool. Parking trash. Visitor spots are too small , cars can’t fit. You will get towed if you stay here and park in visitor without your visitor pass

Mar 26, 2024

It’s been great .. move in and everything has been nothing but a breeze . A great change of pace for the kids and I can’t wait to see what else the building has to offer

Mar 23, 2024

I had a smooth leasing process, friendly service, great timely communication, immediate assistance. And I got a great special with free soccer tickets to my first game in excited !!!

Mar 18, 2024

Love it here. The people have been great, the staff has been better, and everything is up to date. Not being too far from anything in Charlotte, I would highly recommend.

Mar 2, 2024

very nice staff! great location and no loud noises except the train of course. over all love it here! would definitely recommend to a friend

Feb 17, 2024

Love cadence, the staff is amazing especially the leasing agents, maintenance is always quick, the events are fun as well. For the most part it’s pretty clean

Feb 12, 2024

I’ve been here for about exactly a month and it has been the smoothest transition ever. The office staff is polite, knowledgeable, and understanding, and maintenance is very good at addressing the small details in work orders. The property is well kept in terms of cleanliness and the other tenants are extremely kind and friendly. I haven’t attended any of the events they’ve held, but I like that the staff goes above and beyond to cultivate relationships with us and create a sense of community throughout the complex. Overall, it’s been wonderful and I will definitely be recommending this place to my friends and family!

Feb 12, 2024

Peacefully community, where everyone is going about their life. Thick Walls, Espresso Machine, Chill neighbors, Lots of space and on-site storage.

Feb 12, 2024

Been living in Cadence for over 5 years now and wouldn’t change it. Great view of the skyline, very close to all the good stuff around uptown.

Feb 12, 2024

Management and those working in the leasing office are super helpful and informative. Maintenance responds quickly and efficiently. I love the location and the apartments are so nice!

Feb 9, 2024

Overall, I don't have any real problems with living at Cadence. Staff and management do a great job. Amenities are accessible nearly at all times. Tenants are less problematic than when I moved in closer to late 2017. It's really tame here and safe in the area although I'd try to avoid walking around by yourself at night unless walking your dog, to the plaza across the street, to/from Music Factory, and maybe to Uptown depending on your personal preference. The noise/the train is nothing to be changed. My specific unit faces the city, which is worth it. As I write this, the train is going by. Sometimes it rattles the place, but I've also chosen to live in this unit for 3 1/2 years. I seem not be able to time it right to be here for the community events anymore (which stinks). I wish the poop would be cleaned up better and almost step in it every time I walk to my car. At end of the day, I would tell someone to live here if they were looking for a "more" affordable unit around Uptown.

Jan 31, 2024

From the moment I went on tour till the day I got ready to move in the leasing office has been on point. I have been very excited to move in and get the uptown experience.

Jan 7, 2024

its been great living here, staff is helpful, attentive and great customer service. maintenance staff also goes above & beyond, they will fix any requests within an hour most of the time if not by the end of the day.

Jan 3, 2024

I love living here, everyday after work I look forward to opening my door at the cadence music factory. I love the staff , community, and events. This is indeed home

Dec 18, 2023

I have enjoyed living at Cadence Music Factory. They always make sure that the property is clean, the staff is attentive and polite and most importantly I feel safe at home. I am happy that I chose this community.

Dec 15, 2023

I love it living here! I just enjoy after a long day of work be able to be in a beautiful place and call it home! I made good friends, I love the people that work here. And it’s amazing that we have events every month!

Dec 14, 2023

I love the property and its location. I’ve been there since July 2023. I am excited about the new electric station added to the property as well.

Dec 3, 2023

The staff has been awesome and very helpful. I appreciate all your help.Living here is great , close to uptown. I can walk to get food. I can drive about a mile to Whole Foods! Close to SC about a half hour. Close to highway.

Nov 15, 2023

Enjoyable location to live. Plenty of amenities on the property to use; whether you’re single, living with someone or have kids, theirs something for everyone nearby.

Nov 12, 2023

The staff is amazing! They always make me feel like nothing is an inconvenience for them. The social events are always a nice touch. Great way to connect with my community.

Nov 1, 2023

Overall, my experience has been good over nearly 6 years of living at Cadence in 3 different units. I'd recommend most people to live in this community as it is taken care of better than it used to be and it's in a fantastically convenient location. If you do not like a lot of noise, I wouldn't recommend living on the side of the train and I-277, but a sacrifice for the city view 100%. It's a huge factor in why I may finally move on from apartment life. The train literally shakes my apartment to where there are cracks in areas of the wall. Current management and maintenance staff do a great job!

Oct 31, 2023

Love living here! everyone’s so friendly and nice, staff is always helping with whatever i need and it’s a great location and neighborhood to live in

Oct 13, 2023

Absolutely wonderful place to live. The staff is very kind and helpful. The amenities are wonderful, and the gym is nice. The pool is beautiful. I would recommend anyone to live here.

Oct 4, 2023

Whenever a service request is out in, it gets resolved within 24 hours, which is amazing! Everything is done with excellence! I literally have no complaints.

Sep 28, 2023

I have lived here nearly 2 years and it has been the absolute best experience I’ve ever had at an apartment! The staff are attentive and have no issues going out of their way to make sure you’re comfortable, happy, and everything is taken care of!

Aug 25, 2023

Great location to uptown, noda, plaza midwood and south end. Music Factory, Camp Northend and Optmist Hall are all within an easy walking distance.

Aug 10, 2023

Neighbors are friendly and helpful. Amenities are great! Receiving packages is a breeze with the mailroom process and lockers keep you items safe

Jul 30, 2023

Overall, I've enjoyed my time at Cadence. One of the better locations and deals I could have on rent in the city. It's nice living next to Music Factory when I do visit, so I don't pay for parking for concerts. Management and staff has been better over the past year. Residents seem more respectful and professional over time too. Only draw backs for me would be the road and train noise plus shaking from the train. I'd also say the new apartment event coordinator is being creative with the events, but missing the touch the last few organizers had though. Parking has always been difficult here, but I've learned to live with it. Pool is always ice cold and generally clean too!

Jul 28, 2023

a great experience, great location, and very attentive staff members. Neighbors are quite friendly and there is always a community event going on. Great amenities as well.

Jul 14, 2023

I’ve loved living here the past year. Everyone minds their own business for the most part, lots of dogs, great gym and pool and spacious apartments

Jul 14, 2023

in the small time that i’ve lived here, it’s been amazing. my room is huge, the price of rent is totally worth it. I expected it to be more than it is. Staff is amazing as well

Jul 7, 2023

I've enjoyed my time living here the past 5 years. The location and pool are my favorites other than my marvelous view of the city from my large balcony

Jul 7, 2023

My stay in cadence music factory apartments has been great. The residents are mostly nice and friendly. Maintenance has responded very quickly to all my requests as well

Jul 5, 2023

It’s a pleasant friendly community supported by a hard working staff. Even when I was moving in; both the residents and the staff were easy to talk to and getting myself situated was such a quick and easy process. I’m happy that my first experience as a renter is here.

Jun 27, 2023

Amazing place , amazing people , amazing experience. Chris is amazing , really made my transition from Raleigh to Charlotte really great, can’t thank him enough

Jun 20, 2023

It’s nice here I love the pool, Management is nice the location is great. The amenities are beyond and above average I really love the fire pits in the pool

Jun 20, 2023

Love it! First time living IN the city and it has not disappointed. The staff and community are friendly and it's as advertised. Everything is conveniently located as well.

Jun 20, 2023

Wonderful move in process! Super simple and comfortable community. Loving the views from the balcony and amenities. Looking forward to the community events.

Jun 19, 2023

Hospitality from the moment I stepped through the front doors. Great customer service and it helps when the apartments look amazing as well. I’m excited to relocate with Cadence

Jun 2, 2023

Absolutely love this community! Great place to live, very clean, Pet friendly, great people, and the perfect location! Definitely a building I would suggest others to stay at !

May 26, 2023

I really appreciate the fact that Cadence has multiple events every month. I’m single and live alone, so getting to see my neighbors frequently had allowed me to make some great friends!

May 26, 2023

Amazing staff, amazing location, great resident events. Overall 10/10! My dog & I have been here over a year with no major issues and maintenance quickly resolves any issues that may arise

May 23, 2023

Quiet ,Clean, & overall great community. It’s been great living here so far. Minus parking I think that area can be better, bigger spaces & maybe couple more visitors spaces

May 18, 2023

Very welcoming area, nice city of of CLT. Atmosphere is great and warming, optimists hall is right down the road, which is an amazing venue for food.

May 15, 2023

Amazing community and quality living! Great amenities and monthly events . Wonderful staff. It’s truly a pleasure being a resident at Cadency

May 10, 2023

I've been living here at Cadence for 2 months now and I love it! Everyone is so nice and I enjoy the fitness center the most. Can't wait until it's Pool time!

May 5, 2023

Nice pool and gym. Great view of the city. Nicely located to uptown and camp north end. 77 and 85 nearby. Plenty of live music at music factory. Overall good experience

May 5, 2023

I love the amazing staff, the complex amenities and the close proximity to everything uptown; however, the train noise will keep me from living here long term.

May 5, 2023

Love the kind leasing managers & the beautiful amenities we have! There are so many great things to do every month as our little community! Love it here!

Apr 26, 2023

Overall, enjoyed living at Cadence over the last 6 years. Great location to access Uptown, Music Factory, the Interstate, and other areas of the city. Management has improved over the last 1-2 years. Area has changed a lot of the last several years, but still need a watchful eye if you're walking around outside the gate at night, but that's really anywhere in the city. Like the new coffee machine. Cleanliness has also improved. My only ask is to get better cameras in case someone hits a car or property in the parking lot.

Apr 26, 2023

haven’t started living there yet, but everyone seems cool and the place is v nice! hopefully i get approved and can live there. everyone was very helpful especially deandre

Apr 6, 2023

I've enjoyed my time living at Cadence for the past 5 years. Love the location, my view of the city, huge balcony and apartment and relative value for what you get. The only paint points have been the amenities that seldonoy work (grills, printers, tvs, fire places, etc) Other than that I would certainly consider renting at Cadence for another 5 years as I have been overall satisfied with the support of the office staff and maintenance teams and the overall quality of living here

Mar 24, 2023

have lived here for a few years and love the office staff we have now. Chris is very personable and always helpful. He gets along with everyone and greets people by name in passing. He is always there to answer any questions that I may have. He cares about the community at Cadence and the comfort and safety of all residents.

Jan 17, 2023

My time at Cadence for over 5 years has overall been great. Staff is super helpful when you need something. I believe the new Cares coordinator needs to just be creative with the events this year.

Jan 16, 2023

Great place to live, very modern, spacious, quiet apartments. Great amenities like gym pool and beer garden. Parking could be better, but it’s not the worst.

Oct 25, 2022

Chris made our apartment tour so fun, the energy and atmosphere of the whole place is amazing. Our application process was easy and straight forward and the move was great. I love my apartment and all of our amenities.

Oct 25, 2022

quiet & clean on the inside. people still leave huge dog turds outside for me to stumble upon but i know this is not managements fault. only complaint

Oct 20, 2022

The current team has been very on top and in tune with the residents' needs. You cannot expect everything to be perfect, but they do a good job of listening to things that can be done differently by engaging in feedback surveys like this one. Engaging the community for giveaways via doing things for philanthropy and organizations in need is something I think would be beneficial vice versa. Still one of the better places to live for bang for your buck near Uptown, but I believe the only hangup still is to continue to get more creative with the parking situation. Reserved parking makes sense for those that can afford it, but some think it's silly. The back row of guest parking works for the most part, but there has to be another alternative as that fills up as well. Continue doing what you do, but find ways get residents involved, meeting each other, and doing things inside/around the community.

Oct 13, 2022

The apartments are nice and updated but the noise from the factory and train are very loud and obnoxious. Would have liked to know they run constantly, even through the night.

Oct 11, 2022

Great staff 🤙🏼 pretty calm / quiet living community for the most part. Only inconveniences have been the train noise, lack of light switches for common spaces, small parking spaces for big cars, and some amenities I’ve tried to use have been broken. (Printer / gym bike).

Oct 4, 2022

perfect apartment complex for a young professional with nice amenities including a nice gym and plenty of parking and a nice pool area too!!

Sep 2, 2022

Living here for a year and 6 months. I have truly enjoyed living here. DeAndre & Chris have been so helpful and always kind. They make living here great!!

Aug 25, 2022

Wonderful I love it here. Everyone is no nice and welcoming. The grounds are kelp nice and neat. It’s very quiet and everyone just minds their own.

Aug 1, 2022

I’ve been here 7 months now (took over a sublease) and loved it so much, I just signed on for another year. The front office is always on point, maintenance is always super helpful, everything is literally amazing.

Jul 27, 2022

Nice apartment with a great view, great gym, pool amenities. Leasing process was simple and quick. Love the smart locks and trash pickup service. Package lockers are great.

Jul 15, 2022

As a resident that has been living on the property for 4 years I still get surprised sometimes when the train goes by at early hours honking but other than that I enjoy the location and amenities.

Jul 8, 2022

Overall, I believe things have shifted toward the better in the last 6 months. Seems to be more cleanliness, very responsive and helpful staff. After living here 4 and a half years, I can stay it's one of the best places to live in proximity to the city around bang for your buck. Pricing on a lease renewal would drive me to look elsewhere though. I think there could be improvements and fresh ideas brought in to engage the community further. I am looking forward to and hoping for a couple of pool events before the end of the summer. The parking situation is not great for guests and will be a big driver in what is next. Although the parking pass and designated guests spots likely work better for the staff headache. Out of the box ideas and differentiators from other/newer communities would maybe influence re-signing.

Jul 8, 2022

I’ve been living at Cadence Music Factory for about 3 months now and it’s been enjoyable for the most part. I love the views and amenities. It’s difficult to find a close park at night and can be a lot of outside noise daily but other than that I have been satisfied with my experience so far.

Jul 2, 2022

Application process was pretty smooth and I got all the help I needed and all my questions were answered. Looking forward to moving in soon!

Jun 2, 2022

It has been great so far being here. I am enjoying the building and the amenities they provide for us who live here. I would recommend this to many people.

May 30, 2022

Only complaint is the inconvenience if you want to have guests. You can’t really plan to have anyone over ahead of time. They just have to hope there’s a spot. And you can only have one guest not family. Great community otherwise.

May 24, 2022

Beautiful property. Chris and Deandre are the best! The new parking passes and guest passes is much better and feels good to have company over now!

May 2, 2022

I’ve only had the chance to talk with people over the phone, but everyone has been so helpful and communicative. Looking forward to staying here!

Apr 2, 2022

Been living in Cadence for 4 years now and still enjoy the location and view of the skyline. Still a lot of dog pop not being picked up by owners and trash being left out.

Apr 1, 2022

So far it’s amazing! Everyone is very nice and friendly! I love the modern kitchen and appliances! The skyline view from both my balcony and my bedroom has changed my life for the better!!

Apr 1, 2022

Awesome customer service. Leasing office is quick with response and very helpful. We plan to live here for a long while. Also hallways are very clean

Apr 1, 2022

I've lived at Cadence for over 4 years. Overall, it's been a good experience. Excited for the pool season to come back around. I like that the SocialHub team is excited to put on events and they are happy to listen to what the residents want specifically. I think that will drive more people to come out to actually show up. I know there has been somewhat of a lack of attendance in the past. Please keep the community spotless clean and please pick up the poop. I have stepped in it more than once. Glad the gate closes all the way, but always broken in a way.

Mar 31, 2022

Wonderful, I love it here. Everyone so wonderful and nice. Area is always clean and neat. Have not had a problem with anyone. Would recommend this to anyone.

Mar 2, 2022

It would be a five if the parking was better. Moises, Chris, DeAndre, Joey and Nick are all 5 in my book! The parking is a 1. It really needs revamping.

Feb 15, 2022

I have had the best experience so far - from before signing the lease to one month in a have no complaints about the property or staff. I’ve had no issues with people above me or around me noise wise. Valet trash is great. Security measures are amazing. Staff to residence is continuous and helpful. It’s always very nice and clean in the common areas. The train can get annoying, but it’s only so loud to me because I keep my windows open. When they are shut it’s fine. The view of the city is phenomenal. Shoutout to Chris in the office also for being amazing at his job!

Jan 27, 2022

Everyone in the office deserves 5 stars always 🥳 they keep us up to date and plan lots of fun things for the community. Chris, Deandre, and Moises are always happy to help whenever. Kindness goes a long way!

Jan 18, 2022

Love all the amenities and the club room! Love my apartment and all the appliances. Only thing is the train noise, I'm used to it but it could be loud for those who haven't lived by a train. Also foodtruck Fridays and the popup shops are nice because there's not a lot in walking distance.

Jan 3, 2022

Warm and welcoming staff. Beautiful site and convenient location. Happy to be a part of the community. The views are great and love the amenities!

Jan 1, 2022

Overall, my experience has Cadence has been a good one especially since the most recent management changes. There seems to be a lot less strange things happening in or around the community. It's cool that they implemented the food truck days. Looking forward to more resident events going into the new year.

Dec 29, 2021

I’ve been living here 3 years and just renewed for a fourth. Lease renewal has been a little difficult but outside of that I have no real complaints here

Dec 20, 2021

Nice place so far. Building is beautiful at night. Building is clean. Friendly staff. Everybody is on point and the music video is hilarious

Dec 20, 2021

Maintenance guys and cleaning ladies try their best to keep the place clean but when the garbage man leaves stuff in the hallways or people don’t pick up after themselves it’s hard to keep your home nice.

Dec 17, 2021

I enjoy the amenities, especially the gym. It’s in a great location for a reasonable price. The neighbors (for the most part) are nice and community has good events together.

Nov 30, 2021

This is my first time moving out of my parents house and so far this is the best apartment to start with if you have the money for it. The staffing here is A1

Nov 25, 2021

I’ve lived at Cadence now for a year, and renewed my lease for another year. The big selling point for me is the proximity to uptown, the music factory, highway accessibility, and price point compared to other uptown apartment properties. I have never had any issues with maintenance, or had any issues that needed to be addressed. The apartments are very well insulated (I’ve never had the heat on here since I’ve lived here - low power bill in winter). There are cons to living here (as with anywhere): small parking places and a hassle to have visitors (have to worry about towing even if a friend just wants to drop by in the evening), and some other minor things. I feel like every place has their own “issues” though. I’ve never felt unsafe or had any issues with car being broken into. I always try to park outside my apartment where I can see it. Hopefully tent city doesn’t relocate to under the bridge next to us.

Nov 21, 2021

Everyone’s so friendly & makes me want to get a dog lol. I love the location & the amenities that comes with the apartment. Also the events & food trucks makes it even better

Nov 16, 2021

Love the new office staff. They really make the experience. Resident if 2 years. This community has seen pretty significant improvements since they joined.

Oct 22, 2021

The leasing staff has always been really helpful and kind. The community is quiet, except my upstairs neighbor. The community events are fun and well planned.

Oct 16, 2021

The unit is great and so is the leasing staff! I am very pleased to hear that EV charging stations are going in. On the flip side of that the Guest parking is a problem and the residents do not clean up after their pets. There is dog poop all over the grass.

Oct 10, 2021

It’s really unfortunate to not be able to have guests stay longer than 7pm if there is a waitlist or a guest just so happens to come last minute and they can’t park.

Oct 4, 2021

Movies was truly a pleasure to meet and work with in showing me the model apartment. I fell in love with the feel of home when I entered the Leasing Office and the amenities. I am so looking forward to living in The Music Factory!!!

Sep 11, 2021

I couldn’t have asked for a better leasing experience. From start to finish Chris and DeAndre have been extremely hospitable, professional and genuine. Moises is clearly leading a well trained staff of incredibly talented individuals!

Sep 2, 2021

I love living here! Things are well maintained and others are respectful as well as friendly. The staff is very helpful and overall it is a great place to live!

Sep 1, 2021

I’ve only been here for two days but I absolutely love it here and the community is amazing! I’m so glad we made the decision to move here!!

Aug 29, 2021

I love living here. I love the amenity such as the work out room and the classes that are offered on Tuesday and Thursday. I also enjoy the activities that are offered to the residents throughout the week.

Aug 19, 2021

I’m very pleased with my apartment community! The staff is friendly. The cleanliness is always perfect in the common area and amenities. I highly recommend people to live here.

Aug 5, 2021

Being a resident at cadence music factory has been great so far! The staff is very nice and understanding. Any maintenance issues that I have had thus far, maintenance and the front office employees has answered all of my questions and pursed my request immediately.

Jul 27, 2021

Wonderful staff, I can not wait to move in! The apartments are BEAUTIFUL and are spacious. I love that everything is included into the rental price as well.

Jul 26, 2021

Just moved in on 7/7 and everything was perfect! The leasing staff is super helpful, kind, and made sure I had all I needed for a smooth move in

Jul 12, 2021

Haven't moved in yet but the touring and signing process was awesome. Seamless communication and welcoming staff. Ready to start living here and enjoying the amenities.

Jun 23, 2021

Great team and community. I never have any trouble and very responsive. It’s a great location and walking to music factory is the cheery on top.

Jun 8, 2021

Love the insulated walls, makes living by the train that much manageable. Good amenities and friendly neighbors. Staff is great as well, very helpful.

Jun 8, 2021

My experience has been great so far. I enjoy my location being close to the highway and my apartment amenities. I would love additional visitor parking but do appreciate being able to find parking for myself with no issues on a daily basis.

Jun 2, 2021

Great apartment with a lot it offer , excellent amenities. The location is in the middle of so much to experience in uptown that I can’t wait to be apart of.

May 22, 2021